Privacy policy

Privacy Policy

Last Updated: July 3, 2026

At MadeWithHugsNLoves LLC ("MadeWithHugsNLoves," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, place an order, or otherwise interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our store, we may collect the following information:

Personal Information You Provide

  • Full name

  • Billing and shipping addresses

  • Email address

  • Phone number

  • Payment information (processed securely through our payment providers)

  • Account login information (if you create an account)

  • Customer service inquiries and communications

Information Collected Automatically

When you visit our website, we may automatically collect information such as:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages viewed

  • Time spent on our website

  • Referring website

  • Shopping activity (such as items viewed or added to your cart)

This information helps us improve our website, prevent fraud, and provide a better shopping experience.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Process payments securely

  • Arrange shipping and delivery

  • Provide customer support

  • Respond to your questions

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails if you have chosen to receive them

We only collect information that is necessary for these legitimate business purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your shopping cart

  • Save your preferences

  • Improve website performance

  • Analyze website traffic

  • Measure marketing effectiveness

You may disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.

Advertising and Analytics

We may use trusted third-party services, including Shopify and other marketing or analytics providers, to better understand how visitors use our website and to improve our advertising efforts.

These services may use cookies or similar technologies to provide personalized advertisements and measure the effectiveness of our marketing campaigns.

You can opt out of many personalized advertising services through your browser settings or applicable industry opt-out programs.

Payment Information

All payments are processed through secure third-party payment providers.

MadeWithHugsNLoves LLC does not store your complete credit card or debit card information on our servers.

Payment processors handle your payment information according to their own privacy and security practices.

Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with trusted service providers that help us operate our business, including:

  • Shopify (our ecommerce platform)

  • Payment processors

  • Shipping carriers

  • Email service providers

  • Website analytics providers

  • Fraud prevention services

  • Customer support providers

We may also disclose information if required by law or to protect our legal rights.

Shopify

Our store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products.

When you use our website, some of your information is processed by Shopify in accordance with Shopify's own Privacy Policy.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information against unauthorized access, disclosure, misuse, or alteration.

Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your transactions

  • Provide customer service

  • Comply with legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, we securely delete or anonymize it where appropriate.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your information

  • Object to certain types of processing

  • Request a copy of your personal information

  • Withdraw consent where applicable

  • Opt out of marketing communications at any time

To exercise your privacy rights, please contact us using the information below.

Marketing Communications

If you subscribe to our marketing emails, you may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Even if you unsubscribe from promotional emails, we may still send important order-related or account-related communications.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that we have collected information from a child without appropriate consent, we will promptly delete that information.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

International Data Transfers

If you access our website from outside the United States, your information may be transferred to and processed in countries where our service providers operate.

By using our website, you acknowledge that your information may be transferred internationally in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technology.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

MadeWithHugsNLoves LLC

5863 Malden Ave
Toledo, OH 43623
United States

Email: christina@madewithhugsnloves.com

Phone: (419) 609-8554